PRIVACY POLICY AND COOKIE USAGE REGARDING: THE USE OF THE WEBSITE WWW.GLOBALAGROSOLUTION.COM Effective as of May 25, 2018 / Last modified on May 23, 2018

INTRODUCTION:

In the course of its activities, GLOBAL AGRO SOLUTION LTD., Unified Identification Code (EIK) 205825763, with its registered office and management address at 11B Nikolay G. Stoletov Blvd., Ilinden District, Sofia (hereinafter referred to as the 'Company,' 'GLOBAL AGRO SOLUTION LTD.,' 'we,' or 'us') processes information, including information that constitutes personal data.

This website, WWW.GLOBALAGROSOLUTION.COM, is owned by GLOBAL AGRO SOLUTION LTD. and is operated by the Company in accordance with the provisions of the Personal Data Protection Act and related legal regulations, including but not limited to Regulation (EU) 2016/679 ('GDPR').

The purpose of this Policy is to inform you about how we process your personal data as a data controller and to inform you about your rights. GLOBAL AGRO SOLUTION LTD. aims to provide you with accessible and useful information on its website.

The protection of personal data is of utmost importance to us. GLOBAL AGRO SOLUTION LTD. does not sell your data to other companies or individuals. If we provide your data to third parties, these are our processors who process the information on our behalf, following our instructions and applying our standard for the protection of your personal data. We strive to be as clear, specific, and transparent as possible in the information regarding the processing of your personal data that we provide.
 
WHAT ARE PERSONAL DATA:

Personal data is any information related to an identified or identifiable natural person (such as email address, names, age, date of birth, telephone, and others). Personal data that reveals race or ethnic origin, political opinions, religious or philosophical beliefs, or membership in trade unions, and the processing of genetic data, biometric data for the purpose of uniquely identifying a natural person, health, or data concerning the sex life or sexual orientation of a natural person are special categories of personal data. GLOBAL AGRO SOLUTION LTD. does not process such information about you.  

COLLECTION AND USE OF PERSONAL DATA:

GLOBAL AGRO SOLUTION LTD. collects, uses, stores, and processes your personal data, which are necessary for the Company to provide the services and goods of GLOBAL AGRO SOLUTION LTD. Your data is used for the management of your profile on our website and the management of your purchases. They may also be used for statistical purposes related to improving the quality of our services, as well as marketing activities of GLOBAL AGRO SOLUTION LTD. Below are examples of the types of personal information that GLOBAL AGRO SOLUTION LTD. may collect, as well as how we may use it. Detailed information about the various types of data collected can be found when you use the relevant service of GLOBAL AGRO SOLUTION LTD. and provide information to the Company.

WHAT PERSONAL INFORMATION DO WE COLLECT:

• When creating a Profile, registering on our website, purchasing a product, or entering into a contract - your names; your email address; the delivery address for the ordered goods;
• For access management and profile identification - email address and password;
• Details about payment and data protection related to the payment - email address, customer number, phone number, invoice address, delivery address, payment method information, purchase amount, and purchase frequency;
• For invoicing and invoice processing - your names, invoice address, delivery address, email address, payment method used, payment amount, and product(s), purchase date;
• Participation in online surveys and other marketing activities - various types of information, including but not limited to your name, postal address, phone number, email address, your preferred method of contact, information about credit card, purchase history, and your queries;
• For ensuring product safety and related to goods, complaints, and claims - your names, your email address, the purchased products; postal address, information regarding the complaint/claim and the affected product(s);
• When you share product information with your family and friends, send products as gifts, or invite someone to join you in our forums, GLOBAL AGRO SOLUTION LTD. may collect information that you provide about these people, such as their names, postal addresses, email addresses, and phone numbers. 

FOR WHAT PURPOSES AND ON WHAT GROUNDS DO WE USE YOUR PERSONAL INFORMATION:

The main activities, objectives, and grounds related to the processing of personal data for GLOBAL AGRO SOLUTION LTD. are: Activities related to the management of our online store WWW.GLOBALAGROSOLUTION.COM

• Data for the purpose of fulfilling an order/orders from the online store of GLOBAL AGRO SOLUTION LTD. on the basis of the contract concluded;
• Data for our anti-fraud system concerning payment on the basis of our legitimate interest to protect the data we control;
• Accounting and invoicing for purchases and the online store on the basis of our legal obligation to do so;
• Activities related to the management of your profile on our website;
• Data related to access management (identification) on the basis of your given consent;
• Marketing activities of the Company on the basis of your given consent.

The personal information we collect allows us to keep you informed about our latest products and upcoming events. It also helps us improve our services, content, and advertising. If you do not wish to be on our mailing list, you can unsubscribe at any time by updating your preferences on your profile and our website.

We use personal information because it helps us develop, deliver, and enhance our products, services, content, and advertising. We may periodically use your personal information to send important messages such as purchase notifications and changes in our terms, conditions, and various policies.

We may also use your personal information for internal purposes such as checks, data analysis, and research to improve our products, services, and customer communication at GLOBAL AGRO SOLUTION LTD.

If you participate in events, lotteries, contests, or promotions, we may use the information you provide to administer these programs.

Additionally, your data is processed by GLOBAL AGRO SOLUTION LTD for the following purposes:

• Identifying anomalies and product-related complaints at GLOBAL AGRO SOLUTION LTD based on legitimate interest.
• Addressing product-related inquiries based on your consent.

COOKIES AND OTHER TECHNOLOGIES

WHAT ARE COOKIES? Cookies are small information files that are stored in your web browser (language settings, connection time, visited web pages) or on your hard drive when you visit a website. We may consult them in connection with your recent visits to improve and facilitate your browsing experience. The paragraphs below aim to provide you with the necessary and comprehensive information about the cookies used by GLOBAL AGRO SOLUTION LTD on its website. We would like to draw your attention to the fact that if you share the use of your device with others, the personalized nature of cookie actions may change.

TYPES OF COOKIES USED BY GLOBAL AGRO SOLUTION LTD The website uses cookies to facilitate your navigation. The following types of cookies are used:

• Cookies necessary for your browsing experience, allowing you to use basic functionalities like managing your "shopping cart" and maintaining possible identification throughout your browsing.
• Personalization cookies that enable you to visit web pages in a personalized way based on your previous visits, purchases, and more. They allow you to quickly find offers that suit you best.
• Advertising cookies that enable you to receive offers from GLOBAL AGRO SOLUTION LTD on external partner websites. You can configure your web browser not to store cookies or delete previously stored cookies. If you wish to use these functions, please refer to your web browser's manufacturer. GLOBAL AGRO SOLUTION LTD is not responsible if your web browser does not support the features for controlling usage, refusing storage, or deleting stored cookies. Disabling cookie storage or deleting already stored cookies, depending on their type, may disrupt the website's functionality.

SOCIAL NETWORKS:

Access to social networks such as Facebook, Google+, YouTube, Twitter, and others involves separate registration and acceptance of the terms and conditions of these sites. GLOBAL AGRO SOLUTION LTD is not responsible for the protection of your personal data when accepting these terms and conditions.

DISCLOSURE OF YOUR PERSONAL DATA:

In certain cases, GLOBAL AGRO SOLUTION LTD may disclose specific personal information to strategic partners - subcontractors who work with us by providing products and services related to the company's activities or assisting GLOBAL AGRO SOLUTION LTD in customer marketing. Personal information will only be shared by us for the purpose of improving our products, services, and advertising; it will not be shared with third parties for their marketing purposes. Your personal data may be provided to companies within the Group for statistical purposes and service management and quality improvement. In cases where GLOBAL AGRO SOLUTION LTD shares information about you with third parties - suppliers of GLOBAL AGRO SOLUTION LTD, the company has mechanisms to ensure that they provide a level of data protection according to the agreed standard. Your data is considered confidential, even to our partners. It may be necessary - by law, in a judicial proceeding, in a legal dispute, and/or upon request from public and government authorities within or outside your country of residence - for GLOBAL AGRO SOLUTION LTD to disclose your personal information. We may also disclose information about you if we determine that such disclosure is necessary or appropriate for the purposes of national security, law enforcement, or other issues of public importance. We may also disclose information about you if we determine that such disclosure is reasonably necessary to enforce our terms and conditions or to protect our operations or users. Additionally, in the event of reorganization, merger, or sale, we may transfer any and all collected personal information to the respective third party.

TRANSFER TO THIRD COUNTRIES:

As a general rule, GLOBAL AGRO SOLUTION LTD does not transfer your data outside the Group to third countries. In individual cases, it is possible for your data to be transferred to third countries under a contract between GLOBAL AGRO SOLUTION LTD and a company acting as a processor for certain services. In these cases, GLOBAL AGRO SOLUTION LTD ensures that this transfer is made in full compliance with legal provisions, guaranteeing the level of protection of your data (including, but not limited to, the use of standard transfer clauses approved by the European Commission). The protection of your information remains with your data. If our partners are located in the USA, we verify their certification under the Privacy Shield, which is a legal mechanism allowing the transfer of data to that country.

PROTECTION OF PERSONAL INFORMATION:

GLOBAL AGRO SOLUTION LTD takes precautionary measures – including administrative, technical, and physical measures – to protect your personal information from loss, theft, and misuse, as well as from unauthorized access, disclosure, alteration, or destruction.

The online service – THE ELECTRONIC STORE WWW.GLOBALAGROSOLUTION.COM uses encryption through secure methods on all web pages where personal information is collected. When you post in forums, chat rooms, or social media services, the personal information you share is visible to other users and may be read, collected, or used by them. You are responsible for the personal information you choose to provide in these cases. All employees of GLOBAL AGRO SOLUTION LTD are required to safeguard the confidentiality of your information and adhere to applicable organizational and technical measures to protect it. Access to your data is limited on the principle of necessity to perform their duties. In cases where GLOBAL AGRO SOLUTION LTD shares information about you with third parties – suppliers of GLOBAL AGRO SOLUTION LTD, the company has mechanisms to ensure that they provide a level of data protection according to the agreed standard.

STORAGE OF PERSONAL INFORMATION:

We will retain your personal information for a period necessary to fulfill the purposes outlined in this Privacy Policy unless the law requires us to keep it for a longer period. Depending on the type of data and the purposes for which it is collected, a storage period is determined, after which the information is permanently deleted.

YOUR RIGHTS REGARDING YOUR DATA:

If you have provided your personal data to GLOBAL AGRO SOLUTION LTD, you have the following options at any time:

• Check the accuracy, completeness, and timeliness of your contact information by accessing your profile on the GLOBAL AGRO SOLUTION LTD website, namely WWW.GLOBALAGROSOLUTION.COM;
• The right to access your personal data processed by GLOBAL AGRO SOLUTION LTD;
• The right to request appropriate correction, deletion, or blocking of your personal data;
• The right to data portability in a structured, widely used, and machine-readable format;
• The right to object at any time to the processing of your personal data when there are legitimate grounds for it;
• The right to refuse the processing of your personal data for the purpose of receiving newsletters and other marketing communications, etc.;
• The right to lodge a complaint with the Commission for Personal Data Protection if you believe that your data protection rights have been violated.

If you want to exercise your rights or declare refusal to receive newsletters and other marketing communications, you can contact us by sending a message to This email address is being protected from spambots. You need JavaScript enabled to view it. or by sending a letter to the postal address: Sofia, Ilinden district, Nikolay G. Stoltev Blvd., 11B, For the Data Protection Officer. We may refuse to process requests that are repeated unjustifiably, require disproportionate technical efforts, endanger the confidentiality of other users, requests that are extremely impractical, or where otherwise required by law, access is not required. Exercising your rights, when they are not repetitive and unfounded, is not subject to a fee.

CHILDREN:

We do not collect personal information from children under the age of 14. If we learn that we have collected personal information from a child under the age of 14, we will take steps to delete the information as soon as possible. If parents and/or legal guardians discover that children under their guardianship have provided their information to GLOBAL AGRO SOLUTION LTD, please contact us at the contact addresses specified in this policy. We will delete the information as soon as possible.

VALIDITY AND UPDATING OF THE POLICY:

We may periodically update our Privacy Policy. In the event of a change in this policy, a notice will be published on our website, as well as the updated Privacy Policy.

CONTACT INFORMATION:

IF YOU WISH TO CONTACT US REGARDING QUESTIONS RELATED TO THIS POLICY OR THE PROTECTION OF PERSONAL DATA AT GLOBAL AGRO SOLUTION LTD /www.WWW.GLOBALAGROSOLUTION.COM/, PLEASE CONTACT US IN THE FOLLOWING WAYS: By email: This email address is being protected from spambots. You need JavaScript enabled to view it. By mail: Sofia, Ilinden district, Nikolay G. Stoltev Blvd., 11B, For the Data Protection Officer.